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Inheriting the Unhappy Patient Inheriting the Unhappy Patient

Author(s):

Vincent G. Kokich, Sr., DDS, MSD;David P. Matthews, DDS, Frank M. Spear, DDS, MSD

Date Added:

1/1/2005


Summary:

A serious problem that challenges any interdisciplinary team is inheriting treatment that is already in progress but not proceeding appropriately in the eyes of the patient. When the patient senses that the initial treatment plan, progress, or sequence is irregular and convoluted, rather than smooth and well executed, they may seek a second opinion. How do you handle these opinions when you know that the treatment could be improved? Do you call the doctors currendy treating the patient? Do you refer the patient back to the original doctor with a note or recommendation? What if the patient has lost confidence in the current team and wants you and your team to complete the treatment? The following case report illustrates the unfortunate consequences of uncoordinated and unplanned multidisciplinary treatment dlat was recognized by the patiem and brought to the attention of the treating dentist. We demonstrate the steps that were necc.s.sary to treat this patient in an interdisciplinary manner and satisfy her functional and esthetic goals for her dentition.

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